This card is available for all deposit accounts. Your ATM card allows cash withdrawals, deposits, and transfers at no fee when using any Queenstown Bank ATM machine. You can also use your ATM card for merchants who accept PIN-based transactions. Charges shown below occur only if a cash withdrawal or balance inquiry is completed at an ATM other than a Queenstown Bank or Money Pass ATM machine. Other bank ATM machines may also assess a surcharge.
For even more convenience, apply today for our Visa Debit Card. This card will provide all the convenience of our regular ATM card as well as the ability to use the card anywhere Visa is accepted. The funds come directly from your checking account without the hassle of writing a check. (We reserve the right to refuse to issue a VISA Debit card based on credit history or past performance either with Queenstown Bank or another institution.)
A fee of $1.00 for each withdrawal and $0.50 for each balance inquiry will be assessed if a transaction is completed at an ATM other than a Queenstown Bank machine.
A fee of $6.00 will be charged for replacement of an ATM/Debit card or PIN.
What do I need to do when my ATM/Debit Card is about to expire?
If you notice that your ATM/Debit Card is about to expire you don’t need to do a thing. We automatically send out new ATM/Debit Cards to customers the month of their expiration.
How do I order a replacement ATM/Debit Card if mine is broken or has stopped working?
Unfortunately, this does happen. When cards get worn, they often crack or become demagnetized. To order a replacement, all you need to do is visit one of our branch locations and fill out a replacement card application. For security reasons, we ask you to do this in person so that we can verify your information to insure that your replacement card is being ordered by you, the cardholder. A replacement card order will arrive in 8 – 10 business days.
What if I forget my PIN?
For your security, PIN information is not kept on file with the bank. In order for us to reissue you a PIN we ask that you please visit one of our branch locations and fill out a replacement PIN application. Once the application is received a new PIN will be sent to you in 8 – 10 business days.
What is the Money Pass Program?
The Money Pass program is a network of banks that provide surcharge free ATM locations nationwide. Queenstown Bank of Maryland participates in this program so that any ATM machine with a Money Pass logo is surcharge free to you, our customer.
How can I find a Money Pass ATM Machine?
Finding a Money Pass ATM is easy. All you need to do is visit www.moneypass.com and start searching.